Innovation Blog | First American | Customer Experience

From Clouded to Clarity – The Future of Digital Transformation in Commercial Real Estate Transactions

By Jayson Murray on October 28, 2020

Momentum toward the digital transformation of residential real estate transactions has been building for several years and has only accelerated amid the coronavirus pandemic, and now the foundations for a more digital commercial real estate transaction are emerging. The benefits of a more digital real estate transaction – an enhanced closing ...

Responding to COVID-19 – Supporting Innovation in Notarization Law to Help Protect the Health and Safety of Home Buyers and Sellers Amid the Pandemic

By Michael O’Neal on June 18, 2020

The pandemic has challenged businesses and organizations in the United States and around the world to adapt and innovate rapidly. Faced with the urgent need to protect employees, customers, and the larger community, these creative solutions reveal a spirit of innovation and a willingness to overcome traditional limitations to provide safe and ...

Responding to COVID-19 – Closing Real Estate Transactions Amid the Pandemic

By Nancy Tarr on June 11, 2020

The coronavirus pandemic has challenged businesses and organizations in the United States and around the world to adapt and innovate rapidly. Faced with the urgent need to protect employees, customers and the larger community, these creative solutions reveal a spirit of innovation and a willingness to overcome traditional limitations to provide ...

Responding to COVID-19 – How First American rapidly mobilized employees to work from home and continue to serve customers

By Peter McGarahan on June 4, 2020

Three Keys to Leading Digital Transformation from Beginning to Endpoint

By Anne McCauley on February 19, 2020

Changing old habits is hard. Whether those habits are tied to personal, health or professional growth, the path to ditching an old habit tends to be a journey, rather than a quick change. Habits are hard to break, often because they are part of a comfort zone. This is true for individuals and organizations.

Technology Integrations Critical to Enhancing Customer Service and the Home Buying Experience

By Jim Dulle on November 18, 2019

Real estate transactions can be stressful experiences for buyers and sellers, so it’s no surprise that successful real estate companies are rooted in delivering superior customer service. Providing buyers and sellers a smooth experience amid one of the most important transactions of their lives makes a lasting impression. That’s one reason ...

Innovation Center

From Clouded to Clarity – The Future of Digital Transformation in Commercial Real Estate Transactions

Responding to COVID-19 – Supporting Innovation in Notarization Law to Help Protect the Health and Safety of Home Buyers and Sellers Amid the Pandemic

Responding to COVID-19 – Closing Real Estate Transactions Amid the Pandemic

Responding to COVID-19 – How First American rapidly mobilized employees to work from home and continue to serve customers

Three Keys to Leading Digital Transformation from Beginning to Endpoint

Technology Integrations Critical to Enhancing Customer Service and the Home Buying Experience

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