Ever heard the business proverb that it’s important to play “chess, not checkers?” This turn of phrase drives at the difference between strategy and tactics. Chess was once perceived as the height of human strategic thinking, and so when IBM’s Deep Blue supercomputer defeated chess grandmaster Gary Kasparov in 1997, many declared that human...
The pandemic has challenged businesses and organizations in the United States and around the world to adapt and innovate rapidly. Faced with the urgent need to protect employees, customers, and the larger community, these creative solutions reveal a spirit of innovation and a willingness to overcome traditional limitations to provide safe and...
The coronavirus pandemic has challenged businesses and organizations in the United States and around the world to adapt and innovate rapidly. Faced with the urgent need to protect employees, customers and the larger community, these creative solutions reveal a spirit of innovation and a willingness to overcome traditional limitations to provide...
The coronavirus pandemic has challenged businesses and organizations in the United States and around the world to adapt and innovate rapidly. Faced with the urgent need to protect employees, customers and the larger community, these creative solutions reveal a spirit of innovation and a willingness to overcome traditional limitations to provide...
Changing old habits is hard. Whether those habits are tied to personal, health or professional growth, the path to ditching an old habit tends to be a journey, rather than a quick change. Habits are hard to break, often because they are part of a comfort zone. This is true for individuals and organizations.
Real estate transactions can be stressful experiences for buyers and sellers, so it’s no surprise that successful real estate companies are rooted in delivering superior customer service. Providing buyers and sellers a smooth experience amid one of the most important transactions of their lives makes a lasting impression. That’s one reason...